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How far in advance do I need to schedule appointments? Spa Serenity suggests that you schedule appointments at least a week in advance for optimum availability, however we will strive to accommodate all last minute requests. What do I need to schedule a service? At the time of scheduling services please be prepared with a credit card number to secure all services. The credit card will not be charged unless you fail to keep a scheduled appointment. When should I arrive? You are welcome to arrive at Spa Serenity as early as you would like, but no less than 20 minutes prior to your scheduled service(s). Please be advised that, regardless of your arrival time, your treatment will end at the scheduled time in order to accommodate all other guests. Do I need to bring anything? The Serenity Room offers complimentary reading material and beverages. What should I wear for my spa services? Spa Serenity will provide you with a plush bathrobe and luxurious slippers before your service. Please leave any valuables at home or locked in your vehicle. Spa Serenity LLC is not responsible for any missing or damaged items. How should I pay? Spa Serenity accepts cash or credit cards (Master Card, Visa, Discover, and American Express) as forms of payment. No personal checks, please. What is the appropriate amount for a gratuity? Gratuity is left to your discretion and should be based on your satisfaction with your service. 15% to 20% of the service fee is common. Gift Card Information Spa Serenity Gift Cards are available in any denomination starting at $25. Gift cards may not be used toward gratuities. Please click here for more information about Gift Cards. Groups Please call Spa Serenity 608.356.4727 for group information. We would be delighted to accommodate any special occasions. Please click here for more information of group pricing and catering options. Cancellation Policy Spa Serenity requires at least a 48-hour notice prior to the scheduled service to avoid being charged 50 percent of the total of the services scheduled. Cancellations made within 24 hours of the scheduled service and no-shows will be charged in full. Communication Policy For the Serenity of all guests, PLEASE turn your cell phone and pager to silent mode while you are enjoying your time with us. All service times include pre- and post-consultation time to ensure that we are providing a unique treatment to meet all of your needs.
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Enrich your health. Indulge your body. Enhance your life. Hours of Spa Serenity 137 3rd Street l Baraboo, WI 53913 l Tel: 608.356.4727 l Fax: 608.356.4725 l spaserenity@centurytel.net | ||
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